EPS 1: The Art of Caring: A Conversation with Martin Drew

S1:E1 | 18th April 2023

Welcome to our eight-part series exploring the concept of care and its impact on business success. In each episode, we’ll be speaking with experts and thought leaders from a range of industries to understand how care can be integrated into business practices for greater effectiveness and customer satisfaction. In this first episode, we sit down with Martin Drew, Senior Vice President of Global Sales & Cargo at Etihad, to discuss the role of care in the airline industry. Join us as we delve into the ways in which Etihad has incorporated care into its operations and how it has resulted in increased customer loyalty and business success.

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