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S1:E182 | 18th January 2021

Chris is joined by Steven Polmans (joining Nallian as Chief Customer Officer)

Podcast with Steven Polmans

The New Year is a time for new challenges and commitments – and new beginnings. Steven has opened his door of opportunity by announcing that he is now joining Nallian as Chief Customer Officer.

Join us as we discuss how, why, when and areas of opportunity that now present themselves.

We cover:
• From a business relationship to project success and mutual objectives engaged to a natural opportunity
• Now for someone who has lived it, clearly loved it, and now has the opportunity to sell it! – Nallian and many products / collaborative applications supporting efficiency and transparency:
o Slot booking
o Kiosk self-registration
o Check-it
• Airport eco system
• Enhancing confidence to share data and proving its value
o Use what you need – data sharing
o Sharing a single version of the truth
o Easy access to innovation
o Relevant data
o Short time to market
• A new term that I am sure I will use — Deduplication of information
A man who is excited, engaged, and passionate. Reminds me of a great saying — “If you do what you love, you will never work another day!”

Music used: Distant Lands – Hanu Dixit.mp3



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Chris Notter started his career with H.M.Customs & Excise before moving into Freight Forwarding. He then entered the Airline side of the business, spending 29 years with German Carrier Lufthansa. Chris always references Lufthansa as being “the best possible training platform that anyone could have been given in their early career years.” Since leaving Lufthansa, Chris has held senior leading industry roles including -Head of Cargo with Etihad, both VP of Operations at the HUB and VP of Network with Qatar Airways. More recently and during some 5 years with Saudi Cargo, he has held the position of VP Network Operations as well as Chief Ground Handling Officer. Since early 2019, Chris has once again returned to Consultancy as well as hosting the EVA Podcast series.