The Weekend Show with Chris Notter and Steven Dickson (part 78)

S278 | 20th November 2021

Many questions sent in during the week and all being pitched to Steven who I have now named as Dr.Dickson –

Issues addressed:
• Customer Service Standards
o Can we market and communicate better to manage expectations
o Help us to help you options in balance of promise and delivery
• Queues at check in – passport control – gates
o Industry standards everywhere – how do we maintain or improve them?
• People not being able to access digital data quick enough now taking paper copies
• Multi skilling and union support
• Airports and pooling – urgently needed
• Got to be seen to be green – but really?
Why would the next generation of employees choose aviation?

NOW – Return to restrictions in Europe and beyond – another tough Xmas period
• Choice of where to go
• Affordability
Private Aviation stronger than ever before

Companies mentioned:
IAG / BA – Virgin Atlantic / EasyJet / Ryanair / Wizz Air / Lufthansa
People Mentioned:
Willie Walsh / Shai Weiss / Sean Doyle

Latest Podcasts

Hassan El Houry Chairman – Menzies Aviation – Joins Chris on this podcast where we hear of the NAS journey and why Menzies is…
Hassan El Houry Chairman – Menzies Aviation – Joins Chris on this podcast where we hear of the NAS journey and why Menzies is…
Join host Chris Notter on this week’s episode of “The EVA Podcast” as he welcomes special guest Mervyn Walker, industry expert and special advisor….
Join host Chris Notter on this week’s episode of “The EVA Podcast” as he welcomes special guest Mervyn Walker, industry expert and special advisor….
Welcome to the Weekend Show series, where hosts Chris Notter and Steven Dickson take you on an engaging exploration of the aviation industry’s highs,…
Welcome to the Weekend Show series, where hosts Chris Notter and Steven Dickson take you on an engaging exploration of the aviation industry’s highs,…
After a prolonged absence, Steven Dickson finally touches down back on the Weekend show runway, much to Chris’s delight! Join us as we dive…
After a prolonged absence, Steven Dickson finally touches down back on the Weekend show runway, much to Chris’s delight! Join us as we dive…
Join us as we delve into the world of aviation education with Diarto Aalders, a passionate lecturer and team leader at the Aviation Academy…
Join us as we delve into the world of aviation education with Diarto Aalders, a passionate lecturer and team leader at the Aviation Academy…
Discover the innovative fire suppression technology of Fogmaker! Join us in this insightful discussion with Lars Alrutz, CEO of Fogmaker International, and Niklas Bjornvik,…
Discover the innovative fire suppression technology of Fogmaker! Join us in this insightful discussion with Lars Alrutz, CEO of Fogmaker International, and Niklas Bjornvik,…
Welcome to the Cargopilot Podcast Series! Join us in this four-part journey where Rinaldo Vels, MD and founder of Wholesale by Vels, and Mike…
Welcome to the Cargopilot Podcast Series! Join us in this four-part journey where Rinaldo Vels, MD and founder of Wholesale by Vels, and Mike…
Welcome to the Cargopilot Podcast Series! Join us in this four-part journey where Rinaldo Vels, MD and founder of Wholesale by Vels, and Mike…
Welcome to the Cargopilot Podcast Series! Join us in this four-part journey where Rinaldo Vels, MD and founder of Wholesale by Vels, and Mike…
Welcome to the Cargopilot Podcast Series! Join us in this four-part journey where Rinaldo Vels, MD and founder of Wholesale by Vels, and Mike…
Welcome to the Cargopilot Podcast Series! Join us in this four-part journey where Rinaldo Vels, MD and founder of Wholesale by Vels, and Mike…
Welcome to the Cargopilot Podcast Series! Join us in this four-part journey where Rinaldo Vels, MD and founder of Wholesale by Vels, and Mike…
Welcome to the Cargopilot Podcast Series! Join us in this four-part journey where Rinaldo Vels, MD and founder of Wholesale by Vels, and Mike…
Meet Megan Ramsey, a talented freelance journalist who recently clinched the prestigious Air Freight Journalist of the Year award at the Seahorse Journalist Awards….
Meet Megan Ramsey, a talented freelance journalist who recently clinched the prestigious Air Freight Journalist of the Year award at the Seahorse Journalist Awards….
Join us for an engaging conversation on this podcast featuring the dynamic duo – Ram Menen Senior and Ram Menon Junior. In this exclusive…
Join us for an engaging conversation on this podcast featuring the dynamic duo – Ram Menen Senior and Ram Menon Junior. In this exclusive…