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S1:E159 | 30th October 2020

The Weekend Show with Chris Notter and Steven Dickson (part 29)

Here we are on a Friday again. Apologies for a few technical glitches – connectivity but for those watching some great freeze frames of my partner.

Tough week – tough outlook. Very hard to see anything positive on the horizon. Forecasts being adjusted as quickly as they are being announced.

As the industry prepares to go into hibernation all inward focus will be on cash and costs. More streamlining and practical sizing. Huge sympathy for anyone being displaced and the industry needs to remember and remain in contact so that one day the hand that offers a return will be firmly shaken. Something that may also be lost forever – Shaking of hands.

Globalisation or nationalism? During ‘hibernation’ carriers and all the supply chain must focus on legacy waste and streamlining. The chance to re-define the business model is a positive out of the crisis.


Consistency is key to bring confidence back to the consumer. Clarity, Competence, Compliance, and Controls will be critical and the way we communicate and the effectiveness of our communication needs careful calibration.

Cargo will see another purple period and will need to be agile and responsive. Vaccines and the entire supply chain from flight to last mile will need a coordination and collaboration like no other within our industry.

Again, consideration for all colleagues affected and every organisation should maintain a level of CARE in supporting and helping wherever possible.

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Chris Notter started his career with H.M.Customs & Excise before moving into Freight Forwarding. He then entered the Airline side of the business, spending 29 years with German Carrier Lufthansa. Chris always references Lufthansa as being “the best possible training platform that anyone could have been given in their early career years.” Since leaving Lufthansa, Chris has held senior leading industry roles including -Head of Cargo with Etihad, both VP of Operations at the HUB and VP of Network with Qatar Airways. More recently and during some 5 years with Saudi Cargo, he has held the position of VP Network Operations as well as Chief Ground Handling Officer. Since early 2019, Chris has once again returned to Consultancy as well as hosting the EVA Podcast series.