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The Aviation Weekend Show (part 92)

S1:E299 | 7th May 2022

Another get together and catch up with Steven Dickson.

Perfect storm –
• Lack of specialist skills
• Lack of employee numbers
• Lack of equipment
• Lack of services – China/Covid, Ukraine Impact, Inflation, drop in demand, drop in production
Yet – should be the perfect time for recovery and confidence

Some challenging times ahead
Crisis Leadership is now a focus much in need — how to navigate around the volume of disruptive events.

• Bonuses
• Compressed working weeks
• Incentives to join
• Retention bonus etc.
Is this the way forward?
Question – ‘Why is all of the above not linked to service levels, added-value services, quality, satisfaction etc..
Being busy is not necessarily best!

How do we change and what should be changed first before the cascade effect is expected over the next 9-18 months..

Also covered –
• Qantas –
• Project Sunrise
• TFL – Cross Rail
• Odessa Runway damage

Music used: Distant Lands – Hanu Dixit.mp3



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Chris Notter started his career with H.M.Customs & Excise before moving into Freight Forwarding. He then entered the Airline side of the business, spending 29 years with German Carrier Lufthansa. Chris always references Lufthansa as being “the best possible training platform that anyone could have been given in their early career years.” Since leaving Lufthansa, Chris has held senior leading industry roles including -Head of Cargo with Etihad, both VP of Operations at the HUB and VP of Network with Qatar Airways. More recently and during some 5 years with Saudi Cargo, he has held the position of VP Network Operations as well as Chief Ground Handling Officer. Since early 2019, Chris has once again returned to Consultancy as well as hosting the EVA Podcast series.