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S1:E101 | 2nd of July 2020

Quality is a Marathon not a sprint! Christian Bergfelder – Senior Director Network Airside & Airport Affairs / DHL Europe.

Today’s Episode I am joined by Christian Bergfelder – Senior Director Network Airside & Airport Affairs / DHL Europe.
Based in Leipzig, a wonderful location with a truly amazing facility and operation. A fellow member of the IATA Cargo Handling Committee (ICHC) and contributor to ICHM, Christian knows how to navigate around a manual and where to look and how to audit. Zero findings are not the desired result and all management should embrace productive and realistic audits to provide opportunities to improve. A great representative of the well-oiled DHL business model – proud and passionate! We also cover olive oil in Greece as well as Christians experience of COVID-19.

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Chris Notter started his career with H.M.Customs & Excise before moving into Freight Forwarding. He then entered the Airline side of the business, spending 29 years with German Carrier Lufthansa. Chris always references Lufthansa as being “the best possible training platform that anyone could have been given in their early career years.” Since leaving Lufthansa, Chris has held senior leading industry roles including -Head of Cargo with Etihad, both VP of Operations at the HUB and VP of Network with Qatar Airways. More recently and during some 5 years with Saudi Cargo, he has held the position of VP Network Operations as well as Chief Ground Handling Officer. Since early 2019, Chris has once again returned to Consultancy as well as hosting the EVA Podcast series.