Eva International Media Ltd

+44 (0) 208 253 4000

Chris Notter & Steven Dickson, monthly podcast (part 95)

S1:E306 | 30th July 2022

Talking again with Steven – Monthly or better if we can!

Busy schedules, and lots of travel experiences of being a passenger and a customer.

Points covered:
• Differences from larger HUB airports to regional
• BLAME BINGO
• Why are we not taking an overview of the entire issues?
o Perhaps the chance for Airports to take the lead and insist on service level standards
• Collaboration and data sharing – lots of talk. However, most parties are reluctant to share and support the bigger picture
• Safety Culture is a term that is not being truly reflected in practice
o Fatigue
o Stress – pressures
o Experience support mechanism is heavily diluted now
o Line Trainers having to take frontline overview
• Urgency is now and is understood. Should we not also be looking ahead by 3-6-9 months and start to dig a foundation and do things differently?
o No more rear-view mirror analysis – let’s leave that to those that come and will be analysing what we did or what we should have done. Our focus now is on protecting our tomorrows.
• Airports now have the opportunity to address some of the parts and lead by example.
• A cultural change is indeed necessary, so perhaps we start with an ‘effective culture’ and encouraging the old team ethos and welcoming people to speak up.

Can Russia win in Ukraine?

Will Russia win in Ukraine? How can the West defeat their militarily? Why does Putin think he’s a modern-day Peter the Great? Best-selling author and

Read More »

Can Russia win in Ukraine?

Will Russia win in Ukraine? How can the West defeat their militarily? Why does Putin think he’s a modern-day Peter the Great? Best-selling author and

Read More »

ADVERTISEMENT

SIGN UP NOW

Be alerted when the next issue is released!

THE HOST

Chris Notter started his career with H.M.Customs & Excise before moving into Freight Forwarding. He then entered the Airline side of the business, spending 29 years with German Carrier Lufthansa. Chris always references Lufthansa as being “the best possible training platform that anyone could have been given in their early career years.” Since leaving Lufthansa, Chris has held senior leading industry roles including -Head of Cargo with Etihad, both VP of Operations at the HUB and VP of Network with Qatar Airways. More recently and during some 5 years with Saudi Cargo, he has held the position of VP Network Operations as well as Chief Ground Handling Officer. Since early 2019, Chris has once again returned to Consultancy as well as hosting the EVA Podcast series.

SUBSCRIBE