Episode: 01

EPS 1: IAS Handling’s Ricardo Bagen: Building a Business with Simplicity and Passion

Episode: 02

EPS 2: Pablo García Muñoz: Breaking Monopolies and Building Success with IAS Handling

Episode: 03

EPS 3: Olivier Bijaoui on Leading IAS Handling to Industry Excellence

Episode: 04

EPS 4: Efficiency in Motion: Jaime Agua and IAS Handling at Madrid Airport

Beyond the Gate: IAS Handling’s Logistics Leaders

EPS 1: IAS Handling’s Ricardo Bagen: Building a Business with Simplicity and Passion

EPS 2: Pablo García Muñoz: Breaking Monopolies and Building Success with IAS Handling

EPS 3: Olivier Bijaoui on Leading IAS Handling to Industry Excellence

EPS 4: Efficiency in Motion: Jaime Agua and IAS Handling at Madrid Airport

Ricardo Bagen, executive manager and founding partner of IAS Handling, shares insights into the company’s successful operations in Madrid and Barcelona. Founded five years ago, IAS Handling focuses on simplicity, prioritizing people, and excellent service. The close-knit founding team, known as “The Three Amigos,” emphasizes a positive work culture and strong customer relationships. The established Barcelona facility supports the newer Madrid operations, ensuring consistent service across locations. Ricardo highlights the importance of efficient, straightforward operations and a supportive work environment in driving the company’s success.
In this episode, we continue our four-part series with IAS Handling, featuring an in-depth conversation with Pablo García Muñoz, CEO and partner of IAS Spain. Pablo shares the journey of IAS Handling, from breaking the monopoly in the Spanish cargo handling market to overcoming challenges and achieving remarkable growth. The episode highlights the strong partnership and mutual trust among Pablo and his colleagues, their strategic approach to business, and the importance of a supportive and efficient team culture in driving their success.
In this episode, Chris interviews Olivier Bijaoui, Chairman and Partner of IAS Handling, who discusses his decades-long partnership with senior executives Ricardo and Pablo. He reflects on the importance of simplicity and efficiency in cargo handling, emphasizing personal attention and trust in customer relations. Critiquing the industry’s trend toward impersonal automation, he highlights the critical role of middle management in maintaining quality service. Bijaoui also addresses challenges posed by e-commerce and the value of entrepreneurial spirit and sustainable growth. The episode concludes with an appreciation for enduring friendships and professional partnerships that have contributed to the success and spirit of the discussion.
Explore the inner workings of Madrid’s airport logistics through the eyes of Jaime Agua, the esteemed station manager whose career spans over two decades. Join Jaime as he recounts his pivotal decision to join the organization in 2019, driven by a desire to innovate alongside longtime colleagues Pablo and Ricardo. Delve into their strategy of simplifying operations while enhancing efficiency, from strategic warehouse design to seamless freight handling. Discover how Jaime’s commitment to foundational principles and continuous improvement shapes a facility known for its operational excellence and dedication to customer satisfaction.

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