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S1:E78 | 28th of May 2020

Not the Same boat, but the same storm! – Neil Lott, CEO at Pacific Atlantic Handling

Big fella, big heart and a Man who CARES. He has followed his dream to the US and made a business with People Who CARE.
Passengers want the personal touch even with additional automation. Neil has done a Lot (No pun intended) to keep his team informed and aware of the challenges of today. From Learning Management Classes to Yoga — keeping the mind and body in shape is a balance that Neil knows makes sense. A simple yet obvious service model of the personal touch and caring about service comes through and an appreciation of how important people are in any circumstance.

DOWNLOAD: To get all the latest episodes, download the Apple podcast, Spotify or your favourite podcast application and search for The EVA podcast or Chris Notter.

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THE HOST

Chris Notter started his career with H.M.Customs & Excise before moving into Freight Forwarding. He then entered the Airline side of the business, spending 29 years with German Carrier Lufthansa. Chris always references Lufthansa as being “the best possible training platform that anyone could have been given in their early career years.” Since leaving Lufthansa, Chris has held senior leading industry roles including -Head of Cargo with Etihad, both VP of Operations at the HUB and VP of Network with Qatar Airways. More recently and during some 5 years with Saudi Cargo, he has held the position of VP Network Operations as well as Chief Ground Handling Officer. Since early 2019, Chris has once again returned to Consultancy as well as hosting the EVA Podcast series.

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