A very open and communicative leader. Enjoys working with positive ‘experts’ from his various teams. A clear purpose for today and the New Normal of tomorrow. Positive – Unified and Adaptive. Major awareness of the importance of the supply chain and GHA partnerships. Appreciation of the ‘one time only’ capacity conundrum. Confident enough to address a long overdue element of reality — introduction of a ‘no-show’ fee — A fair booking policy. Supports continued investment in platforms (technology), attending to customer needs and really enabling a paperless environment. An interesting session!_x000D_
_x000D_
DOWNLOAD: To get all the latest episodes, download the Apple podcast, Spotify or your favourite podcast application and search for The EVA podcast or Chris Notter. _x000D_
_x000D_