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S1:E82 | 4th of June 2020

IDEAS flow, don’t push! – Richard ‘Rick’ Elieson – President of Cargo, VP International Operations – American Airlines

A very open and communicative leader. Enjoys working with positive ‘experts’ from his various teams. A clear purpose for today and the New Normal of tomorrow. Positive – Unified and Adaptive. Major awareness of the importance of the supply chain and GHA partnerships. Appreciation of the ‘one time only’ capacity conundrum. Confident enough to address a long overdue element of reality — introduction of a ‘no-show’ fee — A fair booking policy. Supports continued investment in platforms (technology), attending to customer needs and really enabling a paperless environment. An interesting session!

DOWNLOAD: To get all the latest episodes, download the Apple podcast, Spotify or your favourite podcast application and search for The EVA podcast or Chris Notter.

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Chris Notter started his career with H.M.Customs & Excise before moving into Freight Forwarding. He then entered the Airline side of the business, spending 29 years with German Carrier Lufthansa. Chris always references Lufthansa as being “the best possible training platform that anyone could have been given in their early career years.” Since leaving Lufthansa, Chris has held senior leading industry roles including -Head of Cargo with Etihad, both VP of Operations at the HUB and VP of Network with Qatar Airways. More recently and during some 5 years with Saudi Cargo, he has held the position of VP Network Operations as well as Chief Ground Handling Officer. Since early 2019, Chris has once again returned to Consultancy as well as hosting the EVA Podcast series.