Chris is joined by Richard Smith – Director of Charter with ACC Aviation

S1:E248 | 13th July 2021

ACC Aviation – founded in 2002 and present in Europe – Africa – N.America and the Asia Pacific.
Consultancy arm based in Dubai.

An organisation with a great focus on customer experience and customer service.
Richard presents a very sincere – customer focussed strategy and tactical approach to his business.

We discuss:
• What does it mean to be bio-secure?
• Choices of travel – why – how and the when? All areas must stay flexible and fluid in today’s ever-changing landscape.
• What options are there and what factors influence these options?
• ACMI leasing
• Preighters
• Humanitarian
• Corporate schedules and services
• Lane risks – point to point
• Pricing is just one – albeit always a decision influencer
• FBO’s could be a term more and more people become familiar with

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