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S1:E248 | 13th July 2021

Chris is joined by Richard Smith – Director of Charter with ACC Aviation

ACC Aviation – founded in 2002 and present in Europe – Africa – N.America and the Asia Pacific.
Consultancy arm based in Dubai.

An organisation with a great focus on customer experience and customer service.
Richard presents a very sincere – customer focussed strategy and tactical approach to his business.

We discuss:
• What does it mean to be bio-secure?
• Choices of travel – why – how and the when? All areas must stay flexible and fluid in today’s ever-changing landscape.
• What options are there and what factors influence these options?
• ACMI leasing
• Preighters
• Humanitarian
• Corporate schedules and services
• Lane risks – point to point
• Pricing is just one – albeit always a decision influencer
• FBO’s could be a term more and more people become familiar with

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THE HOST

Chris Notter started his career with H.M.Customs & Excise before moving into Freight Forwarding. He then entered the Airline side of the business, spending 29 years with German Carrier Lufthansa. Chris always references Lufthansa as being “the best possible training platform that anyone could have been given in their early career years.” Since leaving Lufthansa, Chris has held senior leading industry roles including -Head of Cargo with Etihad, both VP of Operations at the HUB and VP of Network with Qatar Airways. More recently and during some 5 years with Saudi Cargo, he has held the position of VP Network Operations as well as Chief Ground Handling Officer. Since early 2019, Chris has once again returned to Consultancy as well as hosting the EVA Podcast series.

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