Hactl’s Operational Excellence: Insights from Paul Cheng

In this episode, we sit down with Paul Cheng, Executive Director for Operations at Hactl in Hong Kong. Paul shares insights into his role and the company’s focus on maintaining operational excellence, regulatory compliance, and customer satisfaction. He discusses how Hactl adapts to industry changes, integrates relevant technologies, and offers customized solutions to over 100… Continue reading Hactl’s Operational Excellence: Insights from Paul Cheng

Inside Hactl: Joanna Li on Business Development and Customer Relations

In this episode, we sit down with Joanna Li, Executive Director of Commercial Business Development at Hactl, to discuss her role in maintaining and growing the customer base, pricing new products, and focusing on international development. Joanna shares insights into Hactl’s strong company culture, long-term employee retention, and the current challenges and opportunities at Hong… Continue reading Inside Hactl: Joanna Li on Business Development and Customer Relations

Trailblazing in the Cargo Industry: Insights from Vandana Singh

In this engaging episode of the EVA podcast, host Chris Notter is joined by Dr Vandana Singh, Director of Global Key Account Management for Asia and the Pacific region at Saudi Cargo. Vandana shares her inspiring journey, from her early experiences of adapting to constant changes due to her military family background to her achievements… Continue reading Trailblazing in the Cargo Industry: Insights from Vandana Singh

EPS 1: Two generations of within the Aviation sector – Father and Daughter

Great fun with both Kristin and Uwe on how the relationship works and why did Kristin join the family business. What was the catalyst of appreciation from Uwe when he realised his daughter had what it takes and more… Working together – The advantages and the complimentary ideas and points of view. Introducing IT experience… Continue reading EPS 1: Two generations of within the Aviation sector – Father and Daughter

EPS1: A 1-2-1 with the Founder and CEO – Vitaly Smilianets

When, why and how has Awery developed and transitioned into the provider of so many valued modules and their ERP products/services. What is the motivation and engagement behind so many changes and opportunities to embrace new ways of working within the industry. We get an insight into the storyline and the expected journey moving forward.… Continue reading EPS1: A 1-2-1 with the Founder and CEO – Vitaly Smilianets

EPS 2: Tristan Koch – Chief Commercial Officer

A non IT background Industry Airline specialist who genuinely identifies with the many opportunities for customers to have real time transparent information flow. Powerful CRM, informational database, source for tactical and strategic planning along with flexible connectivity to other systems to ensure effective data exchange. Why collaboration and data sharing is crucial for efficiencies and… Continue reading EPS 2: Tristan Koch – Chief Commercial Officer

EPS 3: Phaedra den Hertog – Customer Success Officer

Passion and CARE in an abundance. How to satisfy and know what is important in regard to customer expectation and experience. How to ensure effective awareness and competencies allowing the best outcomes to be delivered and experienced by the customer base. Greater support tools and an effective tool-kit. How to ensure the very best use… Continue reading EPS 3: Phaedra den Hertog – Customer Success Officer

EPS 4: The follow-up with Founder and CEO – Vitaly Smilianets

The follow-up to the origins of Awery and what the ambitions and objectives were and are. Vitaly outlines where next and why. The many challenges and opportunities to be experienced as the journey twists and winds its way through legacy activities and industry frustrations. A team that CARES and one that really looks like they… Continue reading EPS 4: The follow-up with Founder and CEO – Vitaly Smilianets

Art, Passion, and Strategy: A Conversation with Emma Murray

Join Emma Murray, Founder and CEO of Meantime Communications, in an engaging conversation on effective communication, leadership, and the fusion of art with business. Discover Emma’s insights on networking, championing journalism, and bridging the gap between marketing and PR. Tune in for anecdotes, wisdom, and inspiration!

Breaking the Mold: David Ambridge’s Vision for Air Cargo

Embark on an enlightening podcast voyage with David Ambridge, now Director of Cargo and Mail at TAAG Angola Airlines, as he shares his journey back to the industry after a serene six-year hiatus in Thailand. Explore the frustrations and hurdles faced in an industry seemingly resistant to change, as Ambridge unveils challenges like excessive paperwork,… Continue reading Breaking the Mold: David Ambridge’s Vision for Air Cargo