Jessica has a natural ability to be direct and compassionate with a very acceptable mix. The skills and experience already gained in the Transformation and Change arenas of AA-US merger stand Jessica in good stead for the many challenges and opportunities facing our entire industry. From Gallop and engagement to putting people first – “we are climbing together” is the message to the respective teams. Technology and practical sizing are now critical to survival and success. The billion-dollar man has handed over the mantle to a very safe pair of hands. Thank you, Jessica, for also endorsing my initiative of keeping those that are or will be displaced, connected if possible.
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