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A fragmented payment roadmap, and how Fintech is helping airlines recover post-COVID.

S1:E309 | 1st September 2022

Emily Whalley joins me today on the EVA Podcast, she watched aircraft take off at her Gatwick-based home as a child – fast forward 20 years where she is working in BR-DGE as the Head of Travel Vertical.

The team Emily works in is situated within the Fintech and payment orchestration space; running a platform that allows merchants to take control of their payment journey. The company provides optimisation of approval rates and manages failed transactions, it can facilitate new payment methods and much more.

Challenges for airlines post-COVID have included managing government requirements, restrictions being lifted, refunds, chargebacks etc. It has been a difficult journey for the airlines. This platform manages this whole ecosystem, allowing airlines to dynamically manage their payments depending on global affairs and their current needs. Emily takes us through the benefits of using a platform like this, and how it can be so valuable.

BR-DGE is an expanding company, so if you’re currently looking for a role within aviation tech – definitely a great episode to listen to!

ASA: https://www.asaworld.aero/
ULD Care: https://uldcare.com/
Cool Chain: https://coolchain.org/



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Chris Notter started his career with H.M.Customs & Excise before moving into Freight Forwarding. He then entered the Airline side of the business, spending 29 years with German Carrier Lufthansa. Chris always references Lufthansa as being “the best possible training platform that anyone could have been given in their early career years.” Since leaving Lufthansa, Chris has held senior leading industry roles including -Head of Cargo with Etihad, both VP of Operations at the HUB and VP of Network with Qatar Airways. More recently and during some 5 years with Saudi Cargo, he has held the position of VP Network Operations as well as Chief Ground Handling Officer. Since early 2019, Chris has once again returned to Consultancy as well as hosting the EVA Podcast series.